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| PROCESS IMPROVEMENT ESSENTIALS |
Process improvement essentials will help you successfully implement process improvement initiatives in your organization. this book covers not only the foundation needed to understand process improvement theory, but also best practices. the three leading process improvement programs—amidst the buzz and hype—tend to get lumped together under a common label. this book delivers a combined guide to all three programs:
* iso 9001:2000 quality management standard from the international standards organization (iso)
* capability maturity model integration (cmmi) from the software engineering institute (sei)
* six sigma, a methodology for improvement shaped by companies such as motorola, honeywell, and general electric
process improvement essentials compares the applicability of these standards and sets the stage for further exploration.
this book offers you:
* concise descriptions of the contents found in cmmi, iso 9001:2000, and six sigma
* comparisons to help you decide which one is right for you
* guidelines for establishing a process improvement program in your organization
* techniques for sustaining the value of process improvement
Author : James r. persse
Publication : Oreilly
Isbn : 9788184042108
Store book number : 104
NRS 640.00
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